KM.HCAdminScholar

KYLEIGH MILLER Healthcare Administration Professional | Oklahoma City, OK | Kmiller72@mail.snu.edu

EDUCATION

Bachelor of Science in Healthcare Administration (Expected May 2025) Southern Nazarene University

LEADERSHIP EXPERIENCE

Patient Service Representative, Mercy (June 2024 – Present)

• Lead scheduling operations for multi-disciplinary outpatient clinic

• Manage clinical financial operations including payment processing and daily deposits

• Oversee clinic closing procedures and operations

Tax Setup Specialist, Paycom Payroll LLC (Aug 2022 – June 2023)

• Served on Tax Setup Engagement Committee, spearheading employee engagement initiatives

• Led implementation of new POA filing process improvement

• Selected as key test user for company-wide software implementation

• Coordinated with multiple departments to ensure successful client onboarding

CORE COMPETENCIES

• Process Improvement and Implementation
• Cross-functional Team Coordination
• Complex Schedule Management
• Financial Operations Management
• Change Management
• Problem-solving and Strategic Thinking

ACHIEVEMENTS • Received recognition from management for exceptional performance at Mercy• Successfully implemented new company-wide processes at Paycom• Demonstrated expertise in managing multiple software systems and adapting to new technologies